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Privacy Policy

Last updated: 23 November 2020

Realistan.in is operated by Realistan Technologies Solutions LLP.

The website https://www.realistan.in and the mobile application 'Realistan' (together "Website") is owned and operated by Realistan Technology Solutions Private Limited, a company incorporated in India under the Companies Act, 1956 ("Company"). The Company is engaged in the business of facilitating owners, tenants, buyers and sellers to explore and identify all kinds of immovable properties including lands, buildings, factories, houses, flats, and other residential, commercial, and industrial plots and properties and enabling them to carry on transaction of purchase, sale, licensing, leasing, hiring, renting or otherwise relating to movable and immovable properties and other related services ("Services").

1. COLLECTION OF INFORMATION

We may collect information from you, through your use of the Website or by joining the Realistan community on social media websites, or which is provided to one of our marketing partners or through any engagement with Realistan. We may collect and process personal information provided by you, including but not limited to:

  • Information that you provide at the time of registration including any information that identifies or can be used to identify, contact or locate the user such as name, address, email address, property photos, bank details, and phone number.
  • Any data that is automatically captured by the Website such as your mobile phone operating system every computer / mobile device connected to the internet is given a domain name and a set of numbers that serve as that computer's Internet Protocol or "IP" address.

2. USE OF THE INFORMATION COLLECTED

The primary goal of the Company in collecting the information is to provide you a platform for the purpose of providing the Services. The Company may use the Personal Information provided by you in the following ways:

  • To help provide you the Services;
  • To observe, improve and administer the quality of Service;
  • To analyze how the Website is used, diagnose technical problems;
  • Remember the basic information provided by you for effective access;
  • To confirm your identity in order to determine your eligibility to use the Website and avail the Services;
  • To notify you about any changes to the Website;
  • To enable the Company to comply with its legal and regulatory obligations;
  • For the purpose of sending administrative notices and Service-related alerts and similar communication;
  • Doing market research, troubleshooting, protection against error, project planning, fraud and other criminal activity;
  • To enforce the Company's Terms of Use.

3. SHARING OF INFORMATION

The Company may partner with another party to provide certain specific services if required. When you sign-up for such services, the Company will share names, or other Personal Information that is necessary for the third party to provide these Services.

You expressly acknowledge and agree that we may also share or transfer your Personal Information to third-party service providers, for the limited purpose of allowing or permitting such third-party service providers, including Google, and other social media websites to display Realistan advertisements and notifications on websites across the Internet.

4. SECURITY OF INFORMATION

The Company has put in place appropriate methods and managerial procedures to safeguard and secure such Personal Information. The Company only processes Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the user.

5. EXCLUSION

This Privacy Policy does not apply to any information other than information collected by the Company through the Website including such information collected in accordance with the clause on "Collection of Information" above.

6. DATA RETENTION

The Company shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law.

7. RIGHT TO WITHDRAW CONSENT

The consent that you provide for the collection, use and disclosure of your Personal Information will remain valid until such time it is withdrawn by you in writing.

8. RIGHT TO CORRECTION

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration.

9. ACCESS OUTSIDE INDIA

The Company makes no representation that the Website is appropriate to be used or accessed outside India.

10. NOTIFICATION OF CHANGES

From time to time, the Company may update this Privacy Policy to reflect changes to its information practices.

11. OPT IN AND OPT OUT PROCEDURES

Upon registration, you may receive certain communication from the Company and you may at any time choose to opt-out of receiving further communications from the Company.

12. CONTACTS PERMISSION

On registration or App download you might be asked for access to your phonebook contact details.

13. LOCATION PERMISSION

We request access to your location data to enhance your experience by providing you with information about nearby properties.

14. PHONE NUMBER PERMISSION

Realistan will be collecting and storing your phone number which will be used to send out communications regarding services and authentication.

15. INSTALLED APPLICATION DATA

Realistan will be collecting installed applications (Fraud) data to secure rent payments by detecting and blocking hacking tools.

16. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are provided below:

Name: Chandrakala

Designation: COO (Chief Operating Officer)

Contact Number: 8884422294

Email: head@realistan.in

17. ADDRESS FOR PRIVACY QUESTIONS

Should you have questions about this Privacy Policy or Company's information collection, use and disclosure practices, you may contact us at: head@realistan.in.

Cookies Policy

Realistan Technologies Solutions Private Limited understands that your privacy is important to you and are committed to being transparent about the technologies it uses.

1. WHAT ARE COOKIES?

Cookies are small text files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

2. HOW DOES OUR WEBSITE USE COOKIES?

We may use information collected from our Cookies to identify user behavior and to serve content and offers based on your profile.

3. INFORMATION ON THE TYPES OF COOKIES THAT ARE USED ON OUR WEBSITE

We have provided below, the details of the types of Cookies that are used on our Website:

  • Technical Cookies: Necessary to enable you to move around our Website and use its features.
  • Analytical Cookies: Used to analyze how our Websites are used and how they are performing.
  • Functionality Cookies: Allow our Website to remember choices you make when you visit our Website.
  • Advertising and Retargeting Cookies: Save information from your browsing history to record your interests.

4. HOW DO I REFUSE OR WITHDRAW MY CONSENT TO THE USE OF COOKIES?

If you do not want Cookies to be placed on your device, we suggest you to set your preferences regarding Cookies.

5. CONTACT DETAILS

If you have any other questions or comments about our Cookie Policy, please contact us:

Name: Chandrakala

Designation: COO (Chief Operating Officer)

Contact Number: 8884422294

Email: head@realistan.in